Everything in one place, fewer emails, and a true waitlist.
Exciting news!
Effective November 6, CoachAmyPT has a new scheduling and patient system. This change brings everything you need for your care into one place and makes it easier for you to manage your appointments with Coach Amy. Booking, reminders, and emails from us look quite different from what you're used to, but your care with Coach Amy stays the same.
What’s Better for You
Everything in one place
Your new My Account portal lets you book, reschedule, or cancel appointments, complete forms, and view documents Coach Amy shares with you, all from one spot.
Fewer emails
With less back-and-forth, you'll receive only the reminders and updates you need.
Easy access to receipts
View and download your payment receipts any time, which is especially handy for HSA or FSA records and tax season.
A true waitlist
If your preferred time isn't available, join the waitlist and you'll be notified automatically when a spot opens.
Book from your phone
A free mobile app lets you manage your appointments wherever you are.
What You Need to Do
Set up your account
Look for a welcome email with a link to create your username and password.
Add a card on file
To book appointments, we now require a card on file. It is stored securely in our new system and charged automatically after each visit, so there's nothing to do at checkout. As a reminder, we ask for at least 24 hours' notice to cancel or reschedule. Late cancellations and no-shows are charged an $80 fee.
Complete forms
Please complete your new intake form. It appears when you book a new appointment. If you already have an appointment scheduled, you'll find it in your appointment reminder, sent 48 hours beforehand. After this first time, you only need to update them once a year.
Treatment consent forms: If you receive dry needling, blood flow restriction training, or laser therapy, you also need to sign a new consent form for each of those treatments, even if you signed them in our previous system. Look for these in a separate email.
A Note on Superbills
If you submit for out-of-network reimbursement, please continue to let Coach Amy or Allison know before your appointment. The receipts in your portal are payment receipts, and Allison will still email your detailed superbill.
Thank You for Your Patience
As with any new system, we may be a little slower at first while we adjust. We appreciate your patience, and we know this change will make things smoother and simpler for everyone.
Questions about setting up?
Allison is happy to help.